ACCESSIBILITY POLICY

Last updated April 2, 2026


OUR COMMITMENT


Lipták Lóránt E.V. (trading as Simphonia, https://simphonia.net) is committed to ensuring that its website and digital services are accessible to all users, including people with disabilities. We strive to meet the requirements of the European Accessibility Act (Directive (EU) 2019/882) and to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as referenced by the harmonised European standard EN 301 549 v3.2.1.


CONFORMANCE STATUS


We are actively working towards full conformance with WCAG 2.1 Level AA. Our current status is:

Partially conformant — some parts of the website do not yet fully conform to WCAG 2.1 Level AA. We are in the process of identifying and resolving these issues on an ongoing basis.


TECHNICAL SPECIFICATIONS


This website relies on the following technologies for conformance with WCAG 2.1:

  • HTML5
  • CSS3
  • JavaScript
  • WooCommerce (WordPress)

The website has been developed with semantic HTML structure, keyboard navigability, and compatibility with common assistive technologies in mind.


KNOWN LIMITATIONS


We are aware of the following known limitations and are actively working to address them:

Area Limitation Planned Resolution
Images Some product images may lack fully descriptive alternative text Under review
PDF/Documents Some documents may not be fully accessible Under review
Third-party widgets Certain third-party components (e.g. payment processors) may not be fully within our control Ongoing monitoring


FEEDBACK AND CONTACT


We welcome feedback on the accessibility of this website. If you experience any barriers, please contact us:

Company: Lipták Lóránt E.V. (Simphonia)
Address: Római körút 23, 6723 Szeged, Hungary
E-mail: privacy@simphonia.net
Website: https://simphonia.net

We aim to respond to accessibility feedback within 5 business days.


ENFORCEMENT AND ESCALATION


If you are not satisfied with our response to your accessibility complaint, you have the right to escalate to the relevant supervisory authority in Hungary:

Authority: Nemzeti Média- és Hírközlési Hatóság (NMHH)
Address: Ostrom u. 23–25, 1015 Budapest, Hungary
Website: https://nmhh.hu
E-mail: info@nmhh.hu

You may also submit a complaint via the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr


MEASURES WE TAKE TO SUPPORT ACCESSIBILITY


To support and maintain accessibility, Simphonia takes the following measures:

  • We include accessibility requirements in our development and content publishing processes.
  • We conduct periodic reviews of our website content for accessibility compliance.
  • We maintain a clear and accessible contact channel for accessibility-related feedback.
  • We ensure that our checkout, payment, and order tracking processes are designed with accessibility in mind.
  • We test key user flows for compatibility with keyboard-only navigation.


SCOPE


This Accessibility Policy applies to https://simphonia.net and all pages operated by Lipták Lóránt E.V. It does not apply to third-party websites or platforms linked from our website.


REVIEW AND UPDATES


This policy is reviewed and updated at least annually, or whenever significant changes are made to the website. The most current version is always published at this URL with an updated ‘Last updated’ date.

This Accessibility Policy has been prepared in accordance with Directive (EU) 2019/882 (European Accessibility Act), as transposed into Hungarian law, and with reference to WCAG 2.1 Level AA (ISO/IEC 40500:2012) and EN 301 549 v3.2.1.

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