DISCLAIMER

Last updated April 2, 2026

This Disclaimer applies to the website https://simphonia.net and all services offered thereon, operated by Lipták Lóránt E.V. (trading as Simphonia), Római körút 23, 6723 Szeged, Hungary.


1. GENERAL INFORMATION


The information provided on this website is for general informational purposes only. While Simphonia makes every effort to keep the information accurate and up to date, we make no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.


2. NO WARRANTY FOR eSIM COVERAGE AND CONNECTIVITY


eSIM products sold through this website provide data connectivity via third-party network partners. Simphonia does not own or operate the underlying networks and therefore:

  • Does not guarantee uninterrupted, error-free, or minimum-speed connectivity.
  • Does not guarantee coverage in every location within the advertised coverage area.
  • Is not responsible for network outages, congestion, or changes to local carrier policies that may affect service quality.
  • Is not responsible for the inability to use an eSIM due to a device that is not eSIM-compatible or is carrier-locked. It is the customer’s sole responsibility to verify device compatibility before purchase.

Network performance and availability depend on conditions outside our control, including local regulatory changes, carrier agreements, and infrastructure availability.


3. DIGITAL PRODUCT DELIVERY


All eSIM products are delivered digitally to the email address provided at checkout. Simphonia is not responsible for non-delivery resulting from:

  • An incorrect or inaccessible email address provided by the customer;
  • Email delivery blocked by spam filters or third-party email provider settings;
  • Technical issues on the customer’s device or email client.

Customers are advised to check their spam/junk folder and ensure the email address provided is correct before contacting support.


4. THIRD-PARTY LINKS AND SERVICES


This website may contain links to third-party websites (including eSIM provider platforms, payment processors, and the EU ODR platform). These links are provided for convenience only. Simphonia has no control over the content, policies, or practices of third-party websites and accepts no responsibility for them. Access to any third-party website is at your own risk.

Certain eSIM products are fulfilled through third-party providers, including Airalo. Issues related to underlying network performance, roaming restrictions, or carrier-level access are governed by such providers’ own terms.


5. ARTIFICIAL INTELLIGENCE FEATURES


This website may use AI-powered tools (including AI bots and automated support systems) to assist customers. These tools are provided for convenience and do not replace human judgment. Simphonia does not guarantee that AI-generated responses are complete, accurate, or applicable to your specific situation. For legally binding information, always refer to the official Terms and Conditions, Return & Refund Policy, and Privacy Policy published on this website.


6. PRICING AND PRODUCT INFORMATION


All prices are in EUR (€) and are inclusive of applicable taxes where required by law. Simphonia reserves the right to correct pricing errors, update product descriptions, and modify availability at any time without prior notice. The presence of a product on the website does not constitute a guarantee of its availability.


7. LIMITATION OF LIABILITY


To the fullest extent permitted by applicable law, Lipták Lóránt E.V. (Simphonia) shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with:

  • Your use of or inability to use this website or any service offered herein;
  • Any errors or omissions in the website’s content;
  • Unauthorised access to or alteration of your data;
  • Any interruption or cessation of transmission to or from this website;
  • Any bugs, viruses, or other harmful code transmitted via the website.

Our total liability to you shall not exceed the amount you paid for the specific product giving rise to the claim.

Nothing in this Disclaimer excludes or limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable mandatory law, including the mandatory consumer protection provisions of EU Directive 2011/83/EU.


8. GOVERNING LAW


This Disclaimer is governed by the laws of Hungary. Any disputes shall be subject to the jurisdiction of the competent courts of Hungary, without prejudice to any mandatory consumer rights you may have under the law of your country of habitual residence if you are an EU consumer.


9. CHANGES TO THIS DISCLAIMER


Simphonia reserves the right to update or modify this Disclaimer at any time. The most current version will always be published on this page with an updated ‘Last updated’ date. Continued use of the website after any changes constitutes acceptance of the revised Disclaimer.


10. CONTACT


Lipták Lóránt E.V. (Simphonia)
Római körút 23, 6723 Szeged, Hungary
Email: privacy@simphonia.net
Website: https://simphonia.net

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